亚马逊申诉信(成功申诉模板分享)

在做卖家的时候,难免会遇到一些问题,而这些问题往往会导致被关店或被封号。面对这种情形,我们就需要向亚马逊发起申诉,但是如何写出一封有力的申诉信呢?下面是一份成功申诉的模板,供大家参考。
首先,我们需要分了解申诉类型。通常申诉可以分为以下几种:
1.产品信息相关
2.账户问题
3.交付配送问题
4.知识产权问题
接下来,依据所遇到的问题,我们来看看申诉信的具体模板。
一、产品信息相关
DearAmazon,
IamwritingtoappealtheASIN(AmazonStandardIdentificationNumber)suspensionofmyproduct.
Recently,myproductwassuspendedduetoanissueregardingtheproductinformation.Aftercheckingandimprovingthelisting,Iamconfidentthatalloftherequiredinformationandpoliciesarenowaccuratelyrepresented.
PleasekindlyreviewmyproductASINandreactivateitassoonaspossible.
Thankyouforyourtimeandattention.
Bestregards,
XXX
二、账户问题
DearAmazon,
IamwritingtoappealtheaccountsuspensionofmyAmazonselleraccount.
Recently,myaccountwassuspendedduetoaviolationofAmazon’;spolicies.Afterreviewingmyaccountandidentifyingtheissue,Ihavetakenthenecessarystepstocorrectthesituation.
IunderstandthatitisimportanttocomplywithallofAmazon’;spoliciesandIassureyouthatIwillcontinuetodosomovingforward.
Pleasekindlyreviewmyaccountandreactivateitassoonaspossible.
Thankyouforyourtimeandattention.
Bestregards,
XXX
三、交付配送问题
DearAmazon,
Iamwritingtoappealthedeliverysuspensionofmyorders.
Recently,myordersweresuspendedduetoissueswithdeliveryandshipping.Afterinvestigatingthesituationwithmycarrier,Ihavedeterminedthattheissuehasbeenresolvedandallfutureorderswillbeproperlydelivered.
Iunderstandtheimportanceoftimelyandaccuratedeliveryandassureyouthatthisissuewillnotoccurinthefuture.
Pleasekindlyreviewmyordersandreactivatethemassoonaspossible.
Thankyouforyourtimeandattention.
Bestregards,
XXX
四、知识产权问题
DearAmazon,
Iamwritingtoappealtheintellectualpropertydisputerelatedtomyproduct.
Recently,myproductwassuspendedduetoaclaimofintellectualpropertyinfringement.Afterreviewingtheclaimandconsultingwithlegalcounsel,Ihavedeterminedthatmyproductdoesnotinfringeuponanyintellectualpropertyrights.
Iunderstandtheimportanceofrespectingtheintellectualpropertyrightsofothersandassureyouthatmyproductisinfullcompliancewithallapplicablelawsandregulations.
Pleasekindlyreviewmyproductandreactivateitassoonaspossible.
Thankyouforyourtimeandattention.
Bestregards,
XXX
总之,一份成功的申诉信需要留意以下几点:
1.清晰明了地表达自己的问题;
2.明确自己的处置办法;
3.表现出对亚马逊的尊敬和合作态度;
4.最后再次感激。
通过以上模板以及对于留意事项的了解,相信大家撰写申诉信的时候会更得心应手,也能够成功地解决所遇到的问题。

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